Last updated: September 24th, 2026. These terms apply to every purchase made on lets-change.life.

1. Who sells

Let’s Change! is run by Juliette Frerot Lepagnole, founder of Maïaphé SAS, 2! boulevard du temple 75011 PARIS, France. Business permit:

Legal status: SASU (single-member simplified joint-stock company)
Registered office: 28 Boulevard du Temple, 75011 Paris, France
SIRET number: 93307721600010
Publishing Director: Juliette Lépagnole
Contact: 

2. What these terms cover

They apply to the online products sold on lets-change.life to individuals (“you”). By ticking the box at checkout, you confirm that you have read and accepted them. They are available at any time on this page, and you can save or print them.

3. The products

• The Art and Science of Change: a self-paced online course. A welcome video and five daily videos, each with an online workbook and a downloadable report. Each day opens when the previous one is completed. Access for as long as the platform exists.
• Let’s Change! The Program: a fifteen-week online program. One step per week (video, workbook, downloadable report), opening when the previous week is completed and seven days have passed. It includes The Art and Science of Change, access to the member community (forum and small rooms), the events reserved for program members, and The Ritual, a live 30-minute online session on weekdays, open to program members for as long as Let’s Change! runs it.

The main features of each product are described on its sales page. The free Root Fear Test is not a purchase and is not covered by these terms.

4. Prices and payment

Prices are shown in euros, including VAT, at the time of the order. Payment is made in one go, by card, through Stripe. Let’s Change! never sees or stores your card details. A receipt is sent by email after payment. Promotional prices apply only during the period announced.

5. Access and your account

Access opens in your member space right after payment. If you did not have an account, you receive an email to choose your password. Your access is personal: sharing your login, or the videos, workbooks and live session links, with anyone else is not allowed and may lead to your access being closed.

6. Your right of withdrawal

As a consumer, you normally have 14 days to withdraw from an online purchase, without giving a reason. For digital content supplied immediately, this right ends once the supply has started, if you have expressly asked for immediate access and acknowledged that you lose your right of withdrawal (Article L. 222-9 of the Luxembourg Consumer Code, Article 16(m) of Directive 2011/83/EU).

At checkout, you tick a box to ask for immediate access and to acknowledge this. If you have not yet opened any content of the product, you can still withdraw within 14 days by writing to ; you will be refunded within 14 days, with the same payment method.

7. What the programs are, and are not

Let’s Change! offers education and coaching on personal change. It is not therapy, medical care or psychological treatment, and it does not replace them. If you are going through a mental health crisis, please contact a health professional or the emergency services (112). Results depend on your own work; no specific result is promised.

8. Intellectual property

The videos, texts, exercises, method and visuals are the property of Juliette Frerot Lepagnole. You may use them for your own personal work only. Copying, recording, reselling or publishing them is not allowed. Your own answers belong to you.

9. The community

The forum, the small rooms and the live sessions follow the community guidelines published in the member space. Serious or repeated breaches may lead to a pause or an exclusion from the community spaces, without affecting access to the course content, and without refund.

10. Availability of the platform

Let’s Change! takes care to keep the platform available but cannot guarantee uninterrupted access (maintenance, hosting or internet failures). The Ritual may be paused on some days (holidays, illness); the schedule is shown in the member space. If Let’s Change! ever stops running the platform, members will be told at least 60 days in advance and will be able to download their reports.

11. Liability

Let’s Change! is responsible for providing the products as described. It is not responsible for decisions you make or for the use you make of the content. Nothing in these terms limits the rights you have as a consumer under the law.

12. Personal data

How your data is used, and your rights, are explained in the privacy policy. You can download or delete your data at any time from your account settings.

13. Complaints and disputes

For any question or complaint, write to [contact email]; you will receive an answer within 14 days. If no solution is found, you can contact the consumer mediation service free of charge: Service national du Médiateur de la consommation, Luxembourg (mediateurconsommation.lu). These terms are governed by Luxembourg law, without depriving you of the protection given by the mandatory rules of the country where you live.

14. Changes

These terms may be updated. The version that applies to your purchase is the one accepted at checkout.